top of page
FAQ
-
Do you take returns or refunds?Custom orders are not returnable and refunds are only available in case of a damaged item. Original orders can be exchanged for credit or a new piece of equal value. All returns or refunds must be requested within 30 days of receiving your order.
-
How long will it take to make my item?Orders may take up to 2-3 weeks to make and shipping will take up to 3-5 days.
-
How do I take care of my clothes with gems on them?Each clothing item comes with specific care instructions which are also listed underneath each item on the website! Clothes with gems should be gentley hand washed and air dried ONLY. Other items can be washed in a washing machine as long as they ae inside out and washed on a cool, gentle setting. Drying should also be inside out.
-
How far do you ship?Shipping is only available nationally within the US.
bottom of page